Information Point Volunteer - Discover Frome

Frome Town Council

Name: Information Point Volunteer - Discover Frome
Organisation: Frome Town Council
Location: Discover Frome Information Point, Black Swan Arts, 2 Bridge Street, Frome, Somerset, BA11 1BB


The Discover Frome information point in Black Swan Arts is run by Frome Town Council. As a volunteer you will be part of a friendly team, providing helpful information for both visitors and residents, centred around the arts, culture and events.

People come to the information point looking for anything from bus timetables and general directions, to information about events in town. There are also souvenirs and books available to purchase.

At Discover Frome we aim to assist the public in their enquiries as fully as possible, as such you will have access to the internet for anything needing further enquiry.

The role includes opening up and closing, handling money and communicating directly with the public. Full training will be given.

The information Point is open Tues – Sat 10am – 4pm, and each shift is half a day.

This is a wonderful opportunity to represent Frome and welcome visitors from far and wide.

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Organisation Description



  Mon Tue Wed Thurs Fri Sat Sun

Cause / Interests

  • Art & Crafts
  • Public Events

Types of Activity

  • Advice, Information and Support
  • General and Helping

Skills and Qualifications


Good communication skills.

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: NA
Restrictions: NA
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: NA
Other: NA

Recruitment Method