Mendip Community Credt Union

Mendip Community Credt Union

Name: Mendip Community Credt Union
Organisation: Mendip Community Credt Union
Location: Registered Office: Unit 9, Abbey Mews Arcade, 56 - 58 High Street, Glastonbury, Somerset, BA6 9DY
Type: Part Time
The commitment once made is firm and responsible effort must be made to give optimum notice of any unavoidable emergency.


With another volunteer, provide information and support to enable people to join and interact with the CU; collect, record and bank repayments and savings.

Learn more about the credit union and financial health. Get to know fellow volunteers. Meet a wide variety of people. Be helpful.

Service points are advertised as open for two or 2.5 hours but add set-up, breakdown, and banking, so around three hours commitment.

Service Points operate weekly - volunteers commit to regular weekly, fortnightly, monthly, and/or extra duties to cover sickness and holidays.

Frome Library on Saturday mornings 10 – 12; Key Centre, Frome Thursdays 10-12; also
Salvation Army Hall Shepton Mallet Tuesdays 10 - 12;
Crispin Community Centre, Street Fridays 10- 12;
Glastonbury & Wells Libraries Saturday mornings 10 – 12;

Also telephone based SP volunteering opportunities, back office roles on loan team, treasury team and management committee but experience at Service Points an essential starting point.

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Organisation Description

Mendip Community Credit Union is dedicated to furthering financial health by incentivising saving, supporting budgeting and by responsible lending.

MCCU is governed, managed and run solely by volunteers so there are opportunities at various levels of skills and experience.


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Cause / Interests


Types of Activity

  • Advice, Information and Support
  • Finance Work

Skills and Qualifications


Listening, communicating clearly, literacy, numeracy, being reasonably organised.

A degree of compassion (not a degree in compassion)!

Sessions vary enormously depending on who presents - a wide range of people and circumstances can be encountered.

Service Points are the only place where people can join and the main point of direct contact so are a crucial and the most visible face of the credit union.


Learn more about the credit union and financial health. Get to know fellow volunteers. Meet a wide variety of people. Be helpful.

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Travel, stationery, and communication expenses reimbursed on submission of itemised claim
Restrictions: Unexpired convictions must be declared.
Induction: Induction with Service Point Manager and sitting in with more experienced volunteer
Insurance Cover: Employers (including volunteers) Liability, Public Liability, Personal Injury (16 - 75 able bodied)
Special Needs: NA
Offer: NA
Training: On the job with a more experienced volunteer. Opportunities for extra learning and mandatory annual training session
Other: All processes are documented and supported by simple leaflets and transparent forms – but it will take a while to become familiar with it all. Access to email prior to rostered duty is necessary and ability to print any forms/instructions sent to the

Recruitment Method

Application form, Informal discussion, References